Returns & Exchanges
The Lifeguard Store is committed to your satisfaction and offers a hassle-free return policy for unused gear and apparel within 30 days of purchase. Please ensure all items are in their original packaging with tags attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box or a similar durable container, including a copy of your packing slip.
Attach the Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, ensuring old labels are covered.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing